Tag Archives: customers
Adapting to Competition – 2022 Best
This paper focuses on adapting to Competition. Organizational change can be broadly defined as the shift of an organization from a particular state of affairs to another. It may involve a change in the organization’s structure, policies, procedures, strategy, technology, or culture (Stouten et al., 2018).
Adapting to Competition
Project 2 Research: Adapting to Competition. Organizational change can be broadly defined as the shift of an organization from a particular state of affairs to another. It may involve a change in the organization’s structure, policies, procedures, strategy, technology, or culture (Stouten et al., 2018). Internal or external factors can precipitate change. Internally, the cause can be a change in leadership or strategy. Externally, it can be about by changes in the business environment, such as a change in the taste and preferences of customers, new legislations, or the invention of new technologies.
The business landscape has drastically changed in the 21st-century. Technological advancement and the increase of ease with which customers can shift from one seller to another has dramatically increased competition. As such, organizations must frequently make changes to cope with the competition.
Adapting to Competition
Past studies have shown that organizational change always faces resistance from various stakeholders. The resistance is due to the fact that change is associated with disruption of habits and uncertainty (Cinite & Duxbury, 2018). Therefore, the management should closely involve the various stakeholders to ensure that the change process succeeds. There should also be open channels of communication to ensure that all stakeholders fully understand the process and have their voices heard (Veloso-Besio et al., 2019).
This paper seeks to discuss how organizations can adapt to competition and hence thrive in the modern business environment. General Problem Statement The general problem to focus on in this paper is how organizations adapt to competition. The fact that the current business environment is volatile is not in doubt. https://youtu.be/V0_lIf_20TI
Adapting to Competition
The fact that the current business environment is volatile is not in doubt. However, according to research, these changes in the environment do not directly contribute to the failure of the business. Rather, an unwillingness or inability to adapt to the changes leads to failure. A Forbes study revealed that 88% of the companies in the 1955 Fortune 500 list did not make it to 2014 (Boss, 2016). Failure to adapt is among the reasons why these companies did not survive. Adapting to the changes keeps the organization relevant and valuable.
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Service blueprint report – 2022 Best
This assignment involves writing a service blueprint report which entails identifying a service establishment of choice and applying the service blueprint to it. Interview 5 customers and identify points of weakness in the blueprint, and provide recommendations for improving these weaknesses.
Service blueprint report
Firstly, written reports should be around 3 single spaced pages, using 12 point Times New Roman font, and 1 inch margins, excluding the cover page, references, appendices and figures. (MAKE SURE THAT YOU FOLLOW THE FORMAT AT THE END OF THIS DOCUMENT). Secondly, you must reference any external source you use, using any citation style. Thirdly, grammar, organization, and adherence to proper writing guidelines are important. Fourthly, do not plagiarize, any copying of another’s work without appropriate citation, quotation, and referencing will result in a grade of zero for the report.
Service blueprint report
Topic: Service blueprint (Required: 5 in-depth interviews with customers).So, pick a service establishment of your choice. Then, apply the service blueprint to the service establishment as the company views it. Interview 5 customers and identify points of weakness in the blueprint, then, provide recommendations for improving these weaknesses.
Service blueprint report
You need to include verbatim quotes from your customers in the analysis. Include your interview script in the appendix. Written Report Format Title Page (-1 point if missing) (page 1) I. Executive Summary (1 point) (page 2)– Provide an executive summary highlighting your findings, analyses as well as the implications. Your summary should not exceed half a page. II. Introduction and Research Questions (1 point) (page 3) – Explain what you set out to do or discover. What is the purpose of your research?
What are you investigating? III. Research Design (2 point) (page 3) a. Selection of Samples – provide an overview of your sample. Also, describe from whom or what you collected your data. Be specific. b. Data Collection Procedures – Describe how you collected your data. For example, if you used questionnaires or other research instruments describe them here. https://youtu.be/-glgJ9U_Fsk
Service blueprint report
If you used observation, describe your procedure. (Note: actual questionnaires should be placed in an Appendix) IV. Presentation and Analysis of Findings (4 points) Each of the issues/questions in the analysis section should be addressed individually. Also, use headings corresponding to the different parts of the analysis section to distinguish between the different sections of your report. Support your conclusions using findings from your research.
